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Cookie Statement CITIZENM


This Cookie Statement explains which cookies are placed on your device when you visit the domains listed in Annex I (such domains hereinafter referred to as the "Website") and how the information obtained from those cookies is used. Please read this Cookie Statement carefully.

What are Cookies?

Cookies are small (text) files that are sent to your browser while you are visiting a website and which are subsequently stored on the hard drive or in the memory of your computer, mobile phone, laptop or tablet (“your Device”). During your next visit to our Website, the browser can send back this information. The cookies that are stored through our Website cannot harm your Device or any files that are saved on your Device.


Which cookies are used by citizenM and for which purpose?

citizenM makes use of functional cookies. These cookies are necessary to provide the requested service. For instance, technical cookies allow you to proceed through different pages of a website with a single login and they remember selections in shopping carts and (order)forms that are filled out on our Website. Some of these cookies are only stored on your Device temporarily. These cookies are automatically erased when you close your browser. The information obtained through the use of these session cookies is used to map your online behaviour during a visit to our Website in order to be able to increase your user experience and to adjust our Website to the needs of its users. citizenM may also make use of cookies that remain stored on your Device for a longer period of time. With these permanent cookies your Device can be recognized the next time you visit our Website. Finally, if you have agreed to this, citizenM may place tracking cookies, which are solely used for retargeting purposes.

Additional tracking techniques

citizenM also reads information from your browser and your Device without a cookie being stored. In this way, citizenM collects the (technical) features of your terminal equipment and software used by you, such as the type of operating system, the browser settings, the installed plug-ins, the time zone and the screen size. 


Third party cookies

If you have agreed to this, our partners listed in the Annex II to this statement can also store cookies on your Device if you visit our Website. We cannot control or influence the use by third parties of the information collected through these third party cookies.


Combination with information sources other than cookies

Information collected through a cookie or similar techniques may contain personal data. We may enrich these personal data with data disclosed by you on public sources, in particular social media accounts, and with data obtained from third party data brokers to the extent these are relevant for us to know you.


Social plug ins

Our Website is linked to various social media, including but not limited to Facebook, Twitter, Foursquare, YouTube and Google+. Through the use of these social plug ins you can share and recommend information to others. Through the social plug ins, third party functional cookies are stored on your Device. These are cookies that are used to optimize your experience of the social media websites. Also, if you have agreed to this, third party tracking cookies may be stored that are used to track your online behaviour when using various websites and to build a profile of your online behavior.


Withdrawal of your consent

The consent you have given to store and read certain cookies can be withdrawn at any time by setting your browser to disable cookies and/or to remove all cookies from your browser. 


Privacy Statement

Information collected through a cookie or similar technique on our Website may contain personal data. citizenM’s Privacy Statement is applicable to the processing of such personal data. citizenM’s Privacy Statement can be read here.



Please be aware that this Cookie Statement may change from time to time.



If you have any questions about this Cookie Statement, you can send an e-mail to privacy@citizenm.com

Last update: 26 September 2017.


Annex I – citizenM domains



Annex II – Partners that place third party cookies

AdRoll - privacy policy
AdRoll Pixel - privacy policy
AdRoll Roundtrip - privacy policy
ADTECH - privacy policy
AOL Advertising - privacy policy
AppNexus - privacy policy
BidSwitch (IPONWEB) - privacy policy
Bing Ads (Microsoft Advertising) - privacy policy
DoubleClick (Google) - privacy policy
Facebook Connect - privacy policy
Facebook Custom Audience - privacy policy
Facebook Pixel - privacy policy
Facebook Social Plugins - privacy policy
Flashtalking - privacy policy
GA audiences - privacy policy
Google Adwords User List - privacy policy
Google Analytics - privacy policy
Google Dynamic Remarketing - privacy policy
Google Tag Manager - privacy policy
Google Tag Manager Web Tracking - privacy policy
Google+ Platform - privacy policy
Hotjar - privacy policy
Index Exchange (Formerly Casale Media) - privacy policy
Intercom - privacy policy
LinkedIn ads - privacy policy
LinkedIn Marketing Solutions - privacy policy
LiveRamp - privacy policy
MyFonts Counter - privacy policy
OpenX - privacy policy
PubMatic - privacy policy
Rocket Fuel - privacy policy
Rubicon - privacy policy
Taboola - privacy policy
TripleLift - privacy policy
WisePops - privacy policy
Yahoo Ad Exchange - privacy policy
Yieldr - privacy policy

Last update: 23 April 2018